COVID-19: WE ARE FULLY OPERATIONAL - SOME SHIPMENTS MAY BE DELAYED
We accept the following credit cards: Visa, MasterCard, Diners and American Express.
Choose the payment option "credit card" during the ordering process. After verifying the order you will be lead to a page where you can enter your credit card details. We suggest that you have your card details (card company, name of the card owner, card number, date of validity and the safety code) on hand. As soon as you have fully entered this data, your order will continue being processed.
The sum of the order will only be reserved on your credit card first, and therefore it will not be withdrawn right away. Your credit card will only be charged once your items are sent. In case the order fails in any way, your credit card will not be charged.
Your safety is our highest priority, and that is why we use great caution and the highest safety standards while dealing with your personal data. For safe transferring of customer data during the ordering process and especially credit card details, we use a secure transfer method – the “Secure Socket Layer” (SSL) connection.
In some cases, we might implement a credit card check for safety. You will be informed by e-mail about this. In these cases we simply require a copy of the front and back side of your credit card (so that the number and card owners’ name are legible) as well as a copy of a current ID (Official ID, Passport or drivers license). You can send us the copies by mail or fax.
This process only needs to be carried out in rare cases, and is implemented for your safety, to make sure that no one else tries to shop with your credit card!
This is a safety code activation by your credit card provider.
Here you can find all information about activating the code during payment, or how you can skip this step.
If you choose “Prepayment” for your order, you can transfer the the total of the order to our bank account. As soon as we have received the transfer, your order will continue processing.
While ordering, choose “Prepayment”. After you have confirmed the order, you will be sent further information regarding the payment by mail.
Next, simply transfer the sum of your order to our bank account. Please make sure the payment involves “no charge to the recipient”.
We suggest noting your order number and the name you ordered with on the bank transfer (e.g. Jon Doe order YUXWO), to ensure the payment is recognized promptly.
As soon as the transfer has reached our account, we can continue carrying out your order. Please note that due to various factors, in some cases it might take up to 4-5 workdays before we receive your payment.
Payee: VISU Srl – Via Cavour 20 -24030 Ambivere (BG), Italy
Bank: Banca Popolare di Milano – Agency 00409 – Piazza V. Emanuele, 8 – 24040 Bonate Sopra
PayPal is an online payment service with which you can transfer money easily, safely and fast. All you need is a PayPal account, which works like an online bank account. Registering for PayPal is free! You simply need to save your account data once, and can then safely shop in any participating online shop without having to re-enter your account details every time.
If you would like to pay with PayPal, choose the payment option “PayPal” during an order. After confirming the order you will promptly be lead through the payment process without having to enter any further information. As soon as you have successfully completed this process, your order will continue to be processed.
If you have not completed the payment while creating your online order, you can do this any time afterwards. To do this, go to “My Account”, then "Orders" and then click on “Not yet paid – Pay now”. Your order will be processed as soon as you have completed the payment.
Paying with PayPal is also possible by telephone or e-mail. You will then be sent a link through which you can carry out the payment via PayPal.
Kiteworldshop offers to his customers, that are resident outside Europe, the opportunity to access to the TAX REFUND service through its partner Global Blue, a world leader in the sector.
The TAX REFUND service has a cost equal to 3% of the value of the purchase (including taxes) and must be paid immediately after the request for this service.
To access to the TAX REFUND, the following elements must be respected:
The refund will be equal to 18,03% of the sales value (tax included) and will be provided by Global Blue through its Global Blue desks or kiosks located in the major airports and cities.
For any further information we invite you to access the Global Blue website.